At Global Exchange we have been offering currency exchange services for the last 22 years. Over 8 million people a year change currency with us at International Airports and major hotel chains across 21 countries. Customer satisfaction is our aim: 98% of our Customers are claiming to be satisfied or highly satisfied with our services.
Global Exchange has 9 currency exchange branches at the Hong Kong International Airport. Our exchange offices are located in Terminal 1 (South and North) and Terminal 2 (South) both in Departures and Arrivals. We have spent more than 20 years dedicating ourselves with determination to better serve our clients in our currency exchange branches.
The advantages of changing your currency at our branches:
- A wide range of currencies available: 43 different currencies.
- Total transparency in your transaction: Our price monitors at our branches will show you our exchange rates. These prices are updated daily.
- Excellence in Customer Service.
- Our branches at Hong Kong airport are open all year round in a wide time frame.
- Your banknotes are recorded by our video cameras to offer you the best security.
- You can pay with Visa or MasterCard or in cash.
- If you are not happy with your transaction you have up to 15 days to return your purchase.
Choose Global Exchange for the ultimate Customer experience.
Order your money online and collect it at our branches
- Get 15% off
- Get the currency you need, as much as you need
Save time, save money
- Ensure your currency exchange
- Collect and pay in store
- Save 15% vs airport price*
*Price shown online includes a 15% off compared to standard prices at our branches (discount applied on exchange margin).
Why change currency with us rather than your bank
Global Exchange | Your high-street bank | |||
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Variety of currencies | We have 43 currencies. We are specialists. | Only major currencies. Travel money is just a secondary business for banks. | ||
Availability of currencies | Immediate availability of currencies in our branches. Click and collect. | If they can actually get your exotic currency, prepare for a couple of visits to your bank before you can have the money on your hands. | ||
Expenses | We only charge the exchange rate, without commissions. If you book online you have the best price. | The bank sets its own margin plus a commission. | ||
Different denominations available | At Global Exchange, you’ll get a variety of banknotes with different denominations, adapted to all your payment needs. | No. Prepare for refusals and complaints in foreign languages when paying with «big» banknotes abriad. | ||
Delivery options | Order online to benefit from a price reduction and collect at Hong Kong airport. | You will have to visit your bank twice: once to order your currency and wait for it to come. The second visit to collect it. |